Billing Terms and Conditions
Billing Terms and Conditions
1. Operator
shopmariegraceboutique.com is operated by Skiepa (KvK 86814613), Professor Kouwerstraat 39, 2035CB Haarlem, The Netherlands.
2. Pricing and currency
All prices are shown in the currency selected at checkout. Prices include VAT where applicable. Final prices, taxes and shipping costs are confirmed on the checkout page before payment is taken.
3. Accepted payment methods
We accept major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, Shop Pay, and other methods displayed at checkout. Payments are processed securely by our payment providers; we do not store full card numbers on our servers.
4. Billing descriptor
Charges may appear on your statement as Skiepa or Marie Grace. If you don't recognise a charge, contact us at info@shopmariegraceboutique.com before disputing — we can usually resolve it within one business day.
5. Order confirmation
An order is binding once you receive an order confirmation email. If we cannot fulfil an order (e.g. stock issue, address problem), we will notify you and issue a full refund within 5–7 business days.
6. Failed and declined payments
If a payment is declined or reversed, your order will not be processed. You're welcome to retry with a different payment method.
7. Refunds
Refunds are processed to the original payment method. See our Return Policy for return-driven refunds and timeframes.
8. Currency conversion
If your card is in a different currency, your bank may apply a conversion fee. These fees are set by your bank, not by us.