Billing Terms and Conditions
1. Operator
shopmariegraceboutique.com is operated by Skiepa (KvK 86814613), Professor Kouwerstraat 39, 2035CB Haarlem, The Netherlands.
2. Pricing and currency
All prices are shown in the currency selected at checkout. The final price, any applicable taxes and the shipping cost are confirmed on the checkout page before payment is taken. Shipping is free on every order, with no minimum order value, so the amount you see at checkout is the amount you pay.
3. Accepted payment methods
We accept major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, Shop Pay, and the other methods displayed at checkout. Payments are processed securely by our payment providers; we do not store full card numbers on our servers.
4. Billing descriptor
Charges may appear on your statement as Skiepa or Marie Grace. If you do not recognize a charge, contact us at info@shopmariegraceboutique.com before disputing it. We can usually resolve it within one business day.
5. Order confirmation
An order is binding once you receive an order confirmation email. If we cannot fulfill an order (for example a stock issue or a problem with the address), we will notify you and issue a full refund within 7 days.
6. Failed and declined payments
If a payment is declined or reversed, your order will not be processed. You are welcome to retry with a different payment method.
7. Refunds
Refunds are processed to the original payment method within 7 days of approval. See our Return Policy for return-driven refunds and timeframes.
8. Currency conversion
If your card is issued in a different currency, your bank may apply a conversion fee. These fees are set by your bank, not by us.
9. Contact
Skiepa
Professor Kouwerstraat 39
2035CB Haarlem, The Netherlands
Chamber of Commerce (KvK): 86814613
Email: info@shopmariegraceboutique.com
Phone: +1 2135975462
Customer service hours:
Monday to Friday | 09:00 - 18:00 CET
Closed on weekends and public holidays
We reply to all enquiries within 1 to 2 business days.